Skip to content
BORNEO VISION
WhatsApp

FAQ

Questions, answered plainly

Everything here reflects how the studio actually works — no fine print surprises. If your question is missing, ask in the chat or send an enquiry and a person will answer it.

Quotes & Deposits

Why are there no prices on the website?

Every package depends on your exact vehicle — year, variant, sensors, paint and installation scope — so a single sticker price would be a guess. Instead, you request a quote, we confirm what actually fits your car, and you receive a written quotation with the total and any deposit clearly stated before you commit to anything.

How do I get a quotation?

Use Request a Quote on any package, the enquiry form, or the site chat. Tell us your vehicle (make, model, year — photos help) and what you want done. Our team confirms fitment and scope, then sends you a secure quotation link where you can review every line, accept, request changes or decline.

How do deposits work?

If your quotation includes a deposit, the exact amount in MYR is written on the quotation itself. Nothing is payable until you have accepted the quotation. Payment methods and instructions are shown only after acceptance, and your order is confirmed once the deposit is received.

How long is a quotation valid?

Each quotation shows its own validity date. If yours has lapsed, ask us to reissue it — supplier pricing and availability are rechecked before a new version is sent.

Styling Packages

What exactly is a Complete Vehicle Styling Package?

One coordinated exterior direction for a specific vehicle — front, side and rear treatment designed to read as a single result, rather than a basket of unrelated parts. Wheels, tyres, suspension, paint and installation are itemised separately at quotation so you can see exactly what is included.

There are several packages for my car. How do I choose?

Different packages are genuinely different designs — different suppliers, geometry or character — so they are kept separate on purpose. Compare the galleries, then tell us how you use the vehicle; we will advise which direction suits it and confirm the differences at quotation.

Will the delivered parts be exactly what the pictures show?

The images are AI concept visuals of the design direction, not photographs of a boxed kit. The exact parts, materials and finish for your vehicle are confirmed at quotation, before any order is placed. We never claim a concept image is a supplier's official product photo.

Concept Images

Why does the site use AI concept images?

They let you see a complete, consistent visual direction on the exact current-generation vehicle before anything is manufactured or shipped. Every one is labelled 'AI Concept Visual — exact parts and fitment confirmed at quotation', and completed customer vehicles are only ever shown in Projects with real photography.

What is the difference between Designs, Packages and Projects?

Designs and Styling Packages are directions you can request — visual proposals. Projects are real completed BORNEO VISION vehicles, published only after the work is finished and photographed. The two are never mixed.

Paint & Installation

Is paint included with a package?

Parts typically arrive unpainted or in a base finish, so painting to your exact colour — plus any two-tone or gloss-black treatment — is quoted as its own line. That way you see the real cost of the finished result, not just the parts.

Can you install everything in Miri?

Yes — fitment, adjustment, paint and installation are handled by the studio in Miri, and they are planned together with the parts so the finished vehicle reads as one piece. Installation scope is confirmed in your quotation.

Can I buy parts only and install elsewhere?

Ask us in your enquiry. Some packages are practical to supply alone; others depend on fitment work we would want to control to stand behind the result. We will tell you honestly which case yours is.

Vehicles & Fitment

My vehicle isn't in the catalogue. Can you still help?

Yes. The catalogue shows platforms with prepared visual directions, but every vehicle is welcome. Send your model, year and photos through the enquiry form or chat and we will develop a direction for it.

How do you make sure parts fit my exact car?

Before any order we confirm your chassis code, production date, grade and relevant options (sensors, steps, exhaust). If we cannot confirm fitment, we say so rather than guessing — that is a core working principle of the studio.

My car is a facelift model. Does that matter?

Often, yes — bumpers, grilles and lamps can change between phases, which changes what fits. Our vehicle pages track generations and facelift phases separately, and your quotation is confirmed against your exact phase.

How long does a package take to arrive and complete?

Lead time depends on the supplier, shipping and the paint and installation schedule, so it is confirmed on your quotation rather than promised generically. We keep you updated at every stage through your order.

Still unsure about something? The fastest routes are the site chat and the enquiry form — both reach the same team.